Terms & Conditions
This page contains the terms & conditions.
Please read these terms & conditions carefully before ordering any products from us.
Terms & Conditions
By placing an order with GrellFAB you accept these terms & conditions which shall apply to all orders placed or to be placed with GrellFAB for the sale and supply of any products. These general sales terms, together with any additional terms agreed between the parties form the full and complete agreement between the parties regarding the sale of goods from GrellFAB to the buyer. Any additional terms shall be in writing to be valid between the parties.
Processing of the goods
The buyer undertakes not to change, amend, modify or in any other way process the goods, without GrellFAB’s written approval, before delivery to customers
The sale of goods by GrellFAB to the buyer is not intended to and does not transfer any intellectual property rights from GrellFAB to the buyer.
All intellectual property rights owned or controlled by GrellFAB, and associated with products produced by GrellFAB (including trade secrets and know-how), shall remain the sole property of GrellFAB and nothing in this agreement is intended to bestow on the buyer a right to alter, amend, or reproduce any products sold by GrellFAB (whether derived from such intellectual property rights or otherwise) or to grant the buyer a license or similar for any intellectual property rights.
Discharge (force majeure)
If the fulfilment of the agreement is hindered or aggravated by any circumstance such as war, government intervention, riots, rationing of supply of energy, disturbances on the labour-market, prohibitions, restrictions, loss of permit, natural disasters, accidents, unfavourable transport- or weather conditions or non-delivery from sub-contractors which a party has not reasonably been able to foresee at the time of the agreement coming into effect, and the consequences of which GrellFAB has not reasonably been able to avoid or overcome, the party shall to the corresponding extent be released from its obligations to deliver or receive the goods as agreed between the parties.
A party who wishes to invoke a ground for discharge shall without delay notify the other party in writing about the origin and the cessation of such ground.
If the fulfilment of the agreement is delayed more than six months because of any of the grounds for discharge mentioned above, each party, without limitation of what is otherwise applicable according to these General sales and delivery terms, is entitled to cancel the agreement, through written notice to the other party, concerning goods affected by the ground for discharge.
All products remain GrellFAB’s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.
Claims regarding defective goods shall be made in writing without any unreasonable delay and not later than 14 days after the buyer’s receipt of the delivery. In case of defects which the buyer should have noticed when receiving the goods (damaged packing or damaged goods) it is the buyer’s duty to immediately notify GrellFAB. A remark shall then be made on the bill of lading when the goods are receipted and received. If the buyer fails to do so, the buyer loses its right to the claims.
Transport damages must be reported by the buyer to the shipping company. Claims are directed against the transport company.
In case of hidden defects, notification shall be made in writing and as soon as the buyer becomes or should have become aware of the defect, but in no event later than three (3) months after delivery.
GrellFAB shall treat the claim regarding defective goods without delay and inform the buyer in writing how GrellFAB has judged the claim and which steps GrellFAB intends to take.
Return of defective goods must not be made until GrellFAB’s approval has been obtained. Defective goods shall be sent back to GrellFAB at the buyer’s risk and expense. In case of non-approved claims, the goods will be returned at the buyer’s expense.
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the buyer’s own expense.
GrellFAB reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice.
Liability for defective goods
In case of defective goods, GrellFAB undertakes to, at its own option, either exchange the goods, remedy the defect or credit the purchase price of the goods (upon return). This is GrellFAB’s sole liability and the buyer’s sole remedy in case of defective goods.
If GrellFAB does not remedy the defect within reasonable time after GrellFAB has received the buyer’s claim (in accordance with the section “Claims” above), the buyer is entitled to cancel the agreement, as regards defective goods, by written notice to GrellFAB. The buyer shall not be entitled to any compensation in the event of cancellation of the agreement.
Other than what is stipulated above GrellFAB has no liability for defects or omitted remedy of defects. This limitation of GrellFAB’s responsibility does not apply if GrellFAB has been guilty of gross negligence.
Applicable law and disputes
Swedish law shall apply to the parties’ agreement without regard to its principles on conflicts of laws. Any dispute concerning the agreement and these terms and connected questions shall be settled by Swedish court with the Stockholm district court as first instance.
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